Starting a project with JointWerks

What to send us

Send whatever you have. A sketch, a PDF or DWG drawing, a 3D model in STEP or your native CAD format, an existing part, or just a description of the problem is enough to start.

You do not need finished production drawings. Our design and engineering team can model an existing part in 3D CAD, turn 2D PDF or DWG drawings into 3D models, improve a design for manufacturing, or take an idea all the way to production drawings. See Design & Engineering.

What to include in a quote request

A complete request gets a faster, more accurate quote. Include:

• your drawings or models
• the material and finish
• the quantity
• the date you need the parts

Email or call us with it from the Contact page. Existing customers request quotes in ManuConnect, where every quote, order, drawing and revision stays on file for the next order.

Typical lead times

Lead times depend on the complexity of the part and the quantity. As a guide:

Your live orders in ManuConnect update as each operation is completed, so you can see your parts pass every quality checkpoint and arrive on time.

One part or production volumes

We make one-off parts, prototypes and small production runs, and set up repeatable processes when your volumes grow. Everything learned on the first order stays on file, so every order after it is simpler.

Where we deliver

Across Canada, the United States and internationally. Our team handles international shipping processes and requirements, so your parts reach you wherever you are.

Certifications

ISO 9001, ISO 27001 and CPCSC Level 1 are in progress. Our ISO 27001 work covers how we protect your drawings, models and order data, in the shop and in ManuConnect. See Certifications for where each one stands.